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TA的每日心情 | 开心 2022-4-24 09:26 |
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签到天数: 22 天 连续签到: 2 天 [LV.4]QD-中级会员Ⅰ
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早上发帖子说 购买的TS13标准版里面伦敦线路出现了花屏问题,我是正版用户也是之前老的RW用户
我给官方发了一封邮件询问解决办法 很快得到了回复,按照邮件里说的,终于解决了 运行良好。
我把邮件里面的内容发上来 供大家参考 如果有此问题的按照其操作就可以解决
以下是邮件内容:
Dear Sir
Thank you for contacting the Railsimulator.com customer support team. Your enquiry has been logged with a member of our dedicated customer support team.
The first thing to do is to go through the Verify Cache/Clear Blueprint cache routine, this will check that all of the files included with your Steam purchased "Down Loadable Content" (DLC) are in place, without any corrupted or damaged files if there are any problem files, this will force Steam to replace them, step by step instructions are included below.
Our team has found that many of the most common customer enquires regarding technical issues with Train Simulator 2013 can be easily rectified by verifying the game cache and clearing the blueprint cache. This is a simple procedure which only takes a few minutes and we strongly suggest that you follow the steps below in the first instance to see if this resolves your current issue.
To verify the game cache please follow these steps:
1.Right Click on Train Simulator 2013 in the Steam Library
2.Click Properties
3.Click Local Files Tab
4.Click Verify Integrity of Game Cache
5.Once complete please re-check Train Simulator 2013 to see if your problem persists.
To clear the Blueprint cache please follow these steps:
1.Open Train Simulator 2013
2.Open Main Menu
3.Click Game Settings
4.Click Tools
5.Click Clear Cache
6.Once complete please re-check Train Simulator 2013 to see if your problem persists
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